Wednesday, April 22, 2009

Oracle Support Bug Status Codes...

When you have an SR open with Oracle needing a bug fix, most of the times the status would be indicated in codes. Here is the list of codes and what it means...thought would come in handy:

10 - Description Phase: Development is requesting more information.
16 - Support bug screening: Bug is being reviewed by our Bug Diagnostics group.
11 - Code Bug (Response/Resolution): Bug is being worked by Development.
30 - Additional Information Requested: Bug is being worked by Support and/or more information was requested by Development.
37 - To Filer for Review/Merge Required: Bug has been fixed but the patch will be merged into the next patchset.
80 - Development to Q/A: Bug is being regression tested for future release.
81 - Q/A to Dev/Patch or Workaround Avble: Patch released via Metalink.
90 - Closed, Verified by Filer: Bug has been fixed and is closed.
91 - Closed, Could Not Reproduce: Bug is closed as not reproducible.
92 - Closed, Not a Bug: Bug is closed as not a bug (not reproducible or setup issue).
93 - Closed, Not Verified by Filer: Bug has been fixed and is closed.
95 - Closed, Vendor OS Problem: Bug is closed as an OS problem.
96 - Closed, Duplicate Bug: Bug is closed as a duplicate bug.